Privacy Policy
TPX Signals LLC (“TPX Signals”, “we”, “us”, or “our”) respects your privacy and is committed to protecting information that identifies you or could reasonably be used to identify you (“Personal Information”).
This Privacy Policy explains how we collect, use, and process Personal Information when you access or use our website and services (the “Services”). By using the Services, you agree to the terms of this Privacy Policy.
Children
Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect Personal Information from minors. If we become aware that we have collected such information, we will delete it.
Contact
If you have any questions about this Privacy Policy or how your Personal Information is handled, you may contact us at:
support@tpxsignals.com
Personal Information We Collect
We may collect the following categories of Personal Information:
- Identifiers: name, email address
- Account Information: login credentials and authentication data
- Billing Information: billing address and limited payment-related information (processed by third-party payment providers)
- Usage Data: information about how you interact with the platform, including pages viewed, features used, login activity, and general interaction patterns
- Device & Technical Data: IP address, browser type, device type, and general system information
We do not store full payment card details. All payment processing is handled by third-party providers such as Stripe or PayPal.
How We Collect Information
We collect Personal Information when you:
- Visit our website
- Create an account
- Subscribe to paid features
- Use the platform and its tools
- Contact us for support or inquiries
We may also automatically collect certain technical and usage data through cookies and similar technologies.
How We Use Personal Information
We use Personal Information to:
- Provide, operate, and maintain the Services
- Process subscriptions and transactions
- Authenticate users and secure accounts
- Improve platform performance, features, and user experience
- Communicate with you regarding your account, updates, or support
- Send product updates or promotional communications (you may opt out)
- Detect, prevent, and address fraud, abuse, or security issues
- Comply with legal obligations and enforce our Terms
Legal Basis for Processing
We process Personal Information based on:
- Contractual necessity (to provide the Services you signed up for)
- Legitimate interests (such as improving the platform and ensuring security)
- Consent, where required by applicable law
How We Share Personal Information
We do not sell your Personal Information.
We may share Personal Information with:
- Service providers (e.g., hosting, authentication, analytics, payment processors)
- Professional advisors (legal, accounting, etc.)
- Authorities or regulators, if required by law
- In connection with a business transfer, such as a merger or sale
These third parties are only given access to information necessary to perform their functions.
Data Retention
We retain Personal Information only for as long as necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Retention periods may vary depending on the type of data and your relationship with us.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Maintain security
- Understand how users interact with the platform
- Improve performance and functionality
You can control cookies through your browser settings, but disabling them may affect functionality.
Your Privacy Rights
Depending on your location, you may have rights to:
- Access your Personal Information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to certain processing
- Request data portability
- Withdraw consent where applicable
To exercise your rights, contact us at support@tpxsignals.com.
We may need to verify your identity before fulfilling requests.
Data Security
We implement reasonable technical and organizational measures to protect Personal Information. However, no system is completely secure, and we cannot guarantee absolute security.
International Users
If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the Services constitutes acceptance of those changes.
Contact Information
For any questions regarding this Privacy Policy, contact us at:
support@tpxsignals.com